How do I activate my subscription?
Once you purchase a subscription from our Shop, you will receive activation details via email. Use those credentials to log in.
Is it compatible with Smart TV?
Yes, TVPlayer works on all modern browsers including Chrome, Safari, Edge, and Smart TV browsers like Samsung Tizen and LG WebOS.
Can I use it on multiple devices?
This depends on your subscription plan. Standard plans allow one active connection at a time.
What internet speed do I need?
We recommend at least 10 Mbps for HD streaming and 25 Mbps for 4K content to ensure a buffer-free experience.
Why is the player not loading?
Please check your internet connection and ensure your subscription is active. If the problem persists, contact support.